Enhanced Access

Enhanced Access

Out of hours appointments

Effective from Saturday 1st October 2022, General Practice is required to deliver a range a primary care services between 18:30 – 20:00 on weekdays and 09:00 – 17:00 on Saturdays with some local discretion allowed.

This is a compulsory change to the national primary care contract. Dysart Surgery, London Lane Clinic and South View Partnership work together to deliver these services under Bromley Connect PCN.

Clinicians will have access to your electronic patient records and will be able to consult as you would expect in your registered practice (if this is not possible you will be advised accordingly). Standard data protection and confidentiality policies are in place.

Our practices will remain open during our core opening times 08:00 – 18:30 and will continue to provide appointments to their registered patients.

An out-of-hours appointment might not be at your regular GP surgery. Out of hours appointments are not available as walk-in appointments. You will need to complete eConsult on your practice’s website, which will get triaged by an experienced clinical professional and an out of hours on-the-day appointment will be offered to you as necessary. You might be offered a telephone or face to face appointment, depending on your presenting complaint and the clinician’s decision. Your GP practice will call you and advise you on the appointments which are available, and which healthcare professional is the right person to help you.

If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111.